OLGQuick start

Is there an official OLG app for your phone?

Yes. OLG offers an Android app in Google Play and an iOS app in the App Store.

Checked before you sign up

  1. Deposits and withdrawals

    Checked
    • Min. deposit C$15
    • Min. withdrawal C$2
    7 deposit methods · 1 withdrawal methods

    Deposit methods

    • Visa Debit
    • Debit Mastercard
    • INTERAC e-Transfer
    • Visa
    • Mastercard
    • American Express
    • Apple Pay

    Withdrawal methods

    • electronic bank transfer
  2. Apps

    Checked
    • iOS 15.1+ · 120 MB · App Store 4.8 (updated 2026-10-13)
    • Android
  3. Support

    Checked

    Ontario — online gaming: LiveChat is available 24/7. French chat services are offered Weekdays 8 AM to 4 PM (ET). Phone: Available 8 AM to Midnight.

    Chat, Call

Begin with the store for your device, then check that your phone meets the listed requirement before installing the app.


Which phones can use the OLG app?

Android users get the app through Google Play, while iOS users use the App Store. Before installing on an iPhone or iPad, check the minimum iOS version shown in the App Store listing.

Phone platformStoreDevice and listing details
AndroidGoogle PlayThe OLG Android app comes from Google Play.
iOSApp StoreThe listing shows the minimum iOS requirement, about 120.3 MB, an update on October 13, 2026, and a rating of 4.8 out of 5 on App Store, checked October 16, 2026.

What should you do before signing in?

Check the age and access conditions before you use the app, then follow the store and device steps in order.

  1. 1
    Open Google Play on Android or the App Store on iOS.
  2. 2
    On iOS, check the minimum operating-system requirement shown in the App Store listing.
  3. 3
    Install the OLG app from the relevant store listing.
  4. 4
    Before signing in, make sure you are 19+ and do not use a VPN to access OLG's site from Canada.

Where can you get help with access?

In Ontario, OLG support is available through Chat and Call. For online gaming, LiveChat runs 24/7; French chat is offered Weekdays 8 AM to 4 PM (ET), while Phone is available 8 AM to Midnight.


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Author: Bethan Lloyd

Commercial and Regulatory Partner · Author

Bethan Lloyd is a partner at Wiggin working on commercial and regulatory matters.

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Questions and answers

Where is the official OLG store listing?

The Android app is listed in Google Play, and the iOS app is listed in the App Store.

What iOS requirement applies to the app?

The App Store listing sets the minimum iOS requirement, so check your device against it before installing.

What age do I need to use OLG?

The minimum age is 19+.

Can I use a VPN to access OLG from Canada?

No. Players in Canada may not use a VPN to access OLG's site.

What support options and hours apply in Ontario?

Chat and Call are available in Ontario. Online-gaming LiveChat runs 24/7, French chat is offered Weekdays 8 AM to 4 PM (ET), and Phone is available 8 AM to Midnight.