Is OLG a good fit for you?

OLG offers casino, live casino and sports betting in Canada. Accounts use CAD, withdrawals use electronic bank transfer, and players must be 19+ and verify their identity for key account actions.

OLG is regulated by Alcohol and Gaming Commission of Ontario, and players in Canada are accepted. The minimum age to play is 19.

OLG does not permit players in Canada to use a VPN to access its site. That means your account use must follow the applicable location rule rather than trying to bypass it.

OLG covers casino games, live casino and sports betting. The casino categories are Slots, Arcade, Progressives, Tables and High Limit Slots.

Casino categories and providers

OLG's casino categories include Slots, Arcade, Progressives, Tables and High Limit Slots.

Game providers include Evolution, IGT, Microgaming and Blueprint Gaming. The provider can affect the presentation and rules of a game, so read the individual game information before staking money.

Live casino and sports

In Ontario, live casino games include auto Roulette, Infinite BlackJack and Ultimate Texas Hold'em. Live casino uses a streamed table format; the result still depends on the game rules and outcome.

Sports covered include football, baseball, hockey and soccer, and competitions covered include NBA. In Ontario, PROLINE+ offers a “Same Game Parlay”, where each selection relates to the same event. If any selection in that Same Game Parlay is void, the entire Same Game Parlay is voided and the associated wager is refunded.

The promotions suit different first actions: casino play, a sports bet or a lottery ticket. Bonus value is not the same as withdrawable cash, so read the qualifying action and wagering requirement together.

• Welcome Bonus Bonanza: Opt in and start playing to get 50% back in casino bonus up to C$50.
• Welcome Bonus Bonanza condition: It has a 10x Wager Requirement with 7- day expiry.
• Casino: Bet C$25 & Get C$250: Sign up and bet C$25 on casino games within 14 days to get a C$250 Casino Bonus.
• Casino: Bet C$25 & Get C$250 conditions: It has a 10x Wager Requirement and a 14 days (336 hours) period; it is for new accounts only, and you must be 19+, a resident of Ontario and in the province at the time of opt-in and play.
• PROLINE+ Bet n Get: Sign up and bet C$10 to get C$100 in Sports Bonus Bets.
• PROLINE+ Bet n Get condition: You must be 19+, and the offer is for New Accounts.
• GET A C$10 Lottery BONUS: Sign up and buy a ticket within 14 days.
• GET A C$10 Lottery BONUS condition: You must be 18+, and it is for new accounts only.

Withdrawals use electronic bank transfer, with a minimum withdrawal of C$2. OLG can process a withdrawal within three Business Days in most circumstances after you request it, satisfy the other withdrawal conditions and provide any required information or documentation.

1. Request the withdrawal from your Standard Player Account.
2. Use a bank account held by you alone or together with other persons.
3. Meet the identity, information and other withdrawal conditions.
4. Allow processing within three Business Days in most circumstances.

You may make only one withdrawal of Unutilized Funds per day under the stated rule. There is no maximum amount of a single withdrawal, and you may cancel the request through your Standard Player Account.

You cannot choose another payment method or currency for a withdrawal, including a credit card used to deposit. See how to withdraw from OLG for the withdrawal stage and conditions.

Players in Canada must verify their identity. Verification is required to play Casino, Sports or Group Play, make deposits or withdrawals, or add winnings to your e-wallet.

There are 13 or more documents for identity verification, including Valid Ontario Driver’s Licence, Canadian Firearms license and Certificate of Indian Status (Canada). Identity checks match an account to the player and help prevent unauthorized use; a document must be valid and belong to you.

An account becomes a Dormant Account when there has not been a Player-Initiated Transaction for 36-consecutive months, unless the account is for an individual registered for My PlayBreak for OLG.ca.

OLG offers apps for both Android and iOS. The Android app is distributed through Google Play, while the iOS app is distributed through the App Store.

• iOS requirement: The OLG app needs iOS 15.1 or later in the App Store.
• iOS size: The app is about 120.3 MB in the App Store.
• iOS update: The app was last updated on October 13, 2026.

Use the guide to the official OLG phone app for the platform-specific starting point. A phone app gives access to the service on a mobile device, but it does not remove age, identity or location requirements.

In Ontario, OLG support is available by Chat and Call. Online gaming LiveChat is available 24/7, French chat services are offered Weekdays 8 AM to 4 PM (ET), and phone support is available 8 AM to Midnight.

• LiveChat: Available 24/7 for online gaming.
• French chat: Weekdays 8 AM to 4 PM (ET).
• Call: Available 8 AM to Midnight.

When a payment or account issue occurs, describe the action, time and message shown so support can identify the problem. The guide to contacting OLG about a problem covers the available channels.

OLG provides Deposit Limits, Casino Spend Limits, Playing Time Reminders, Self-Assessment Test and My PlayBreak. These tools let you set financial or time boundaries and pause to assess your play.

Slots and progressives

Slots use repeated spins or play rounds, with results determined by the game’s random outcome. Progressives add a prize pool that can change as play contributes to it.

Arcade, tables and high-limit slots

Arcade games use a more interactive style than standard slots. Table games follow a defined table format, while High Limit Slots are a distinct slot category associated with higher stated limits. In every category, read the rules, paylines, limits and result display before playing.

Live casino and sports betting

Live casino presents a streamed or live-table experience around games such as Roulette and blackjack. Sports betting asks you to select an outcome in a sporting event; the result is decided by the event, not by the act of placing the wager.

• Responsible Gambling Council
• ConnexOntario: 1-866-531-2600
• Gambling Support BC (British Columbia): 1-888-795-6111
• BetGuard (Ontario): 1-833-776-7171
• AGLC Self-Exclusion Program (Alberta): 1-844-468-8034
• Jeu : aide et référence (Quebec): 1 800 461-0140